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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dave Ogilvie

Dave Ogilvie

September 16, 2025

5  out of  5
rating by Dave Ogilvie
"Been with State Farm for many years, and have always been very happy. Joe Kaczmar in the Denver NC office has bolstered my good impression with exceptional service in helping to get me insured locally after our recent move. I can’t overstate his timeliness, and knowledgeable and thorough follow through."
We responded:
"Thank you, Dave. Joe is a true Insurance professional. His daily commitment is to strive for 5 star service "
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Jorge Diego Rivera Santana

September 14, 2025

5  out of  5
rating by Jorge Diego Rivera Santana
"My experience with Rich Lyon has been great so far — I 100% recommend him."
We responded:
"Thank you, Jorge, for your kind words and recommendation. We're glad to hear that your experience with us has been positive. If you need any further assistance, feel free to reach out."
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Ethan Allison

September 12, 2025

5  out of  5
rating by Ethan Allison
"Jen is awesome. Very knowledgeable and helpful. Highly recommend"
We responded:
"Thank you, Ethan, for your kind words about Jen. We're glad to hear that her expertise and assistance made a positive impact. Your recommendation means a lot to us."
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Judy Schuster

September 11, 2025

5  out of  5
rating by Judy Schuster
"Great contact, very knowledgeable and through."
We responded:
"Thank you, Judy. Your 5 star review is a great way to start the week for me and my Team. This is exactly what we strive for each and every day. "
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Tim Perkins

September 11, 2025

5  out of  5
rating by Tim Perkins
"Thanks to Jasmine for all your help!"
We responded:
"Thank you, Tim for recognizing Jasmine’s 5-star help! "
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Jonathan Neil

September 10, 2025

5  out of  5
rating by Jonathan Neil
"Jenn was great to work with throughout our entire process."
We responded:
"Jenn is indeed a great asset to our Team and customers. Thank you for taking time to recognize her dedicated efforts. "
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Rob Helma

September 10, 2025

5  out of  5
rating by Rob Helma
"Great people who give a great and honest answer without pushing the sale too hard. Davina was great to work with this time around, but all the staff including Rich make me feel at home"
We responded:
"You have been a fantastic customer for so many years. We are grateful you recognized Davina and all the Team for their commitment to help our customers through a. Weds based conversation, but not in a pushy or pressure filled way. "
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Jinny Buchanan

September 9, 2025

5  out of  5
rating by Jinny Buchanan
"Jasmine has been very helpful and professional with the process of obtaining auto and rental insurance. Rich Lyon Insurance and Financial Services, Inc"
We responded:
"Jasmine is indeed a professional. She is knowledgeable and always puts her customers needs first. Thank you for taking time to recognize her 5-star efforts. "
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Morgan McCloud

September 4, 2025

5  out of  5
rating by Morgan McCloud
"The best!! I’m moving into my first apartment and Jenn was so sweet and helpful and made the renters insurance process so easy!"
We responded:
"Thank you, Morgan, for your kind words! We're glad Jenn could assist in making your renters insurance process smooth as you move into your first apartment. If you need anything else, feel free to reach out."
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Jesse Murray

August 21, 2025

5  out of  5
rating by Jesse Murray
"Amazing! I am an insurance agent with another company, and I have never been so impressed with an Agency. Davina is a top notch agent and extremely professional. Her level of knowledge and expertise is unmatched."
We responded:
"Thank you, Jesse, for your kind words and for recognizing Davina's professionalism and expertise. It's great to hear such positive feedback from a fellow insurance agent. We appreciate your review and support."
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Charlene

August 14, 2025

5  out of  5
rating by Charlene
"Their service was excellent Jen was fantastic in handling all our requests Everything was taken care of quickly and very professionally We would highly recommend them for anyone needing insurance Thank you Jen"
We responded:
"Thank you, Charlene, for your feedback! It's great to hear that Jen was able to assist you so effectively and professionally. We appreciate your recommendation and look forward to continuing to serve your insurance needs."
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Andrea Sutton

August 14, 2025

5  out of  5
rating by Andrea Sutton
"I cannot say enough positive things about my experience with Trent and the State Farm team . The response time was almost instantaneous, the professionalism was top notch and the piece of mind was invaluable. Thank you so much!"
We responded:
"Thank you, Andrea, for your thoughtful review. We're glad to hear that Trent and the team were able to provide you with such a positive experience. Your feedback is greatly appreciated. "
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Michael Lord

August 12, 2025

5  out of  5
rating by Michael Lord
"Rich Lyon and his crew are super nice and kind."
We responded:
"Thank you, Michael, for your feedback! We're glad to hear that you found our team to be nice and kind. We appreciate your support and look forward to serving you in the future."
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David Washburn

August 12, 2025

5  out of  5
rating by David Washburn
"I am always impressed with all the people who work at Rich Lyon State Farm !! They always remember you and really care about helping you. Jasmine has helped me navigate the process after my car was hit. there are so many things to take care of and she made everything easier !! Nancy Washburn"
We responded:
"Thank you, Nancy, for your kind words and for recognizing our team's efforts. It's great to hear that Jasmine was able to assist you effectively during such a challenging time. We appreciate your feedback and look forward to continuing to support you."
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Natasha Fraser

August 12, 2025

5  out of  5
rating by Natasha Fraser
"Everybody that has worked with me at this agency has been completely amazing. I would Refer anyone to this agency they have done amazing work and helped me on Everything"
We responded:
"Thank you, Natasha, for your fantastic feedback! It's great to hear that our team has been able to assist you so effectively. We appreciate your recommendation and look forward to continuing to support you."
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Kellyn McVey

August 11, 2025

5  out of  5
rating by Kellyn McVey
"Jen was so kind and thorough when explaining car insurance rates and answered any questions I had. I am so thankful I encountered her today! I will definitely consider this State Farm location for future insurance needs thanks to Jen 😊"
We responded:
"Thank you, Kellyn. We are grateful for Jenn as well. She takes the time to understand our valued customers needs, and explains coverage options, and works very hard to make sure they are getting the most value for their premium dollars. "
Profile photo of Roger Sanford

Roger Sanford

August 4, 2025

5  out of  5
rating by Roger Sanford
"Outstanding customer service each and ever time. All the ladies are very professional, friend, caring and helpful. Rich Lyon has assembled an amazing team who are responsible and possess a great work ethic."
We responded:
"Thank you, Roger. You absolutely describe my Team and their commitment to valued customers like yourself. We appreciate your 5-star review. "
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Angela

August 1, 2025

5  out of  5
rating by Angela
"Jasmine was very informative and she has a great personality. She took the time to get me exactly what I needed."
We responded:
"Thank you, Angela. Jasmine brings a smile to our customers as she not only takes care of their insurance needs but genuinely cares about them and their satisfaction. "
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Señor Doctor

July 29, 2025

5  out of  5
rating by Señor Doctor
"Joe made the process for obtaining renters insurance easy and quick."
We responded:
"Thank you, Señor Doctor, for your feedback! It's great to hear that Joe was able to make your renters insurance process smooth and efficient. We appreciate your support and look forward to assisting you in the future."
Profile photo of Daria Myna

Daria Myna

July 15, 2025

5  out of  5
rating by Daria Myna
"Excellent, fast service. Jasmine helped us with renters' insurance, and now we would like to change our car insurance, too."
We responded:
"Thank you, Daria, for your feedback! It's great to hear that Jasmine was able to assist you with your renters' insurance needs. We look forward to helping you with your car insurance as well."
Profile photo of Amy Shallish

Amy Shallish

July 10, 2025

5  out of  5
rating by Amy Shallish
"I have been a customer with State Farm for years. Rich Lyon and his team are always so helpful and caring. No one wants to have to use their insurance policy but when you do they are there for their customers!"
We responded:
"Thank you, Amy, for your kind words and being a loyal State Farm customer! We truly appreciate your trust in our team at Rich Lyon State Farm. We are here to help and support you when you need us most. "
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Taylor Mullen

July 10, 2025

5  out of  5
rating by Taylor Mullen
"Jasmine was wonderful with my insurance needs today, very quick, knowledgeable and helpful."
We responded:
"We’re thrilled to hear that Jasmine was able to assist you quickly and knowledgeably with your insurance needs. Providing helpful and efficient service is our top priority, and your feedback means a lot to our team. "
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Michael Delehanty

June 30, 2025

5  out of  5
rating by Michael Delehanty
"Always professional , prompt and responsive! Jasmine knows the business."
We responded:
"Thank you, Michael. You nailed it - Jasmine is all of this and more and our customers benefit."
Profile photo of Kimberly Evans

Kimberly Evans

June 27, 2025

5  out of  5
rating by Kimberly Evans
"It has been an absolute pleasure working with State Farm office of Rich Lyon! They cover insurance for my home and vehicles. The discount, the easiness of using the app and the amazing customer service has been phenomenal! Huge shoutout to Jessica! I truly appreciate how they go over and beyond!!!"
We responded:
"Thank you, Kimberly, for your fantastic review! We're happy to hear that you've had such a positive experience with our team and that Jessica has made a great impact. Your feedback means a lot to us."
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robert ference

June 23, 2025

5  out of  5
rating by robert ference
"Jasmine has been AWESOME, she has gone above and beyond to help answer all my questions, getting all my policies together. Helping figure out what coverage I need. I would and have recommended these guys for all insurance needs."
We responded:
"Thank you, Robert. We agree. Jasmine is awesome. She not only has great knowledge but works incredibly hard each day to help our customers with their Insurance needs. "