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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rick Uritus

April 16, 2025

5  out of  5
rating by Rick Uritus
"Jasmine was very helpful, courteous, and professional in our conversation today as she explained auto insurance coverage options. Thanks for your extra efforts👏👍."
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T E

April 16, 2025

5  out of  5
rating by T E
"Ginger is awesome! Jenn great too All team works well together!"
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Derek Young

April 9, 2025

5  out of  5
rating by Derek Young
"Thank y’all so much you are the best State farm!"
We responded:
"Thank you, Derek! We're thrilled to hear that you had such a positive experience with us. If you ever need anything else, feel free to reach out."
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Steve Walton

March 31, 2025

5  out of  5
rating by Steve Walton
"Staff is courteous, efficient, and can explain things clearly. Very satisfied"
We responded:
"Thank you, Steve! It is a privilege to provide for your Insurance needs. We appreciate you and your kind review."
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Ken Morris

March 28, 2025

5  out of  5
rating by Ken Morris
"The service at Rich Lyon’s office has been excellent."
We responded:
"Thank you, Ken, for your kind words and the perfect rating! We love providing excellent service for our excellent customers like you and Vicky!"
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Pat Gillette

March 25, 2025

5  out of  5
rating by Pat Gillette
"I love dealing with ginger she always helps me and fixes anything that is wrong or needs to be fixed she is the best and knows what she is doing, and all the staff down there is nice as well they are deserve something for there dedication and hardworking this store is in Denver North Carolina"
We responded:
"You are correct. She is truly the best. Thank you for your kind words. "
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Steve F.C

March 14, 2025

5  out of  5
rating by Steve F.C
"Jenn was awesome! Complete rock star in helping me with my coverages and explaining the packages. I signed up for home auto and life insurance. Rates was so much lower than my current carrier like I was shocked how much I was overcharged. Thanks Jenn!!!"
We responded:
"We are so pleased you placed your trust in my Team and State Farm to provide for your Insurance needs. I commend you on protecting your most important asset, YOU, with your Life Insurance coverage."
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Christine Lorch

February 20, 2025

5  out of  5
rating by Christine Lorch
"The folks at State Farm have been very helpful over the years I have been with them. Any questions or concerns I have with respect to my homeowners or car insurance, they are quick to respond and ease my concerns. It is always a pleasure to speak with any member of their staff!"
We responded:
"Christine, thank you for your wonderful feedback! We're thrilled to hear that our team has been able to assist you effectively with your insurance needs. It's always a pleasure to serve you. We appreciate your continued trust in us. "
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Angela

February 16, 2025

5  out of  5
rating by Angela
"It is so nice having a dedicated agent like Joseph Kaczmar. He has been so helpful with our insurance. We recently relocated from NC to SC and he made the transition go seamlessly. Joseph is always responsive and follows through. It has been great doing business with him."
We responded:
"Joe is a true professional. Thank you for recognizing the great work."
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Hollie Smith

February 14, 2025

5  out of  5
rating by Hollie Smith
"Quick and polite. Pleased with the turn out on the issue I had with my billing"
We responded:
"Thank you for your 5-star review. We greatly appreciate it."
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Melissa Aguila

February 6, 2025

5  out of  5
rating by Melissa Aguila
"The call took 15 minutes and I was give an exceptionally reasonable quote. I went with this quote and was able to pay over the phone. Joe was very friendly and even a little funny 😁 and Lindsey was kind and quick with a transfer to Joe. Honestly a pretty good experience 🙌🏼"
We responded:
"Thank you for sharing your experience and highlighting the 5 star Team at Rich Lyon State Farm. "
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R Clayton

February 4, 2025

5  out of  5
rating by R Clayton
"I’ve had an excellent experience with Rich Lyons State Farm agency! The team is always professional, friendly, and quick to answer any questions I have. They took the time to explain my coverage options and helped me find the best policy for my needs without any pressure. It’s clear they genuinely care about their clients and go the extra mile to provide great service. If you’re looking for a knowledgeable and trustworthy insurance agency, I highly recommend them!"
We responded:
"R Clayton, Thank you for your glowing review and for sharing your positive experience with our agency. We're delighted to hear that our team met your expectations and provided the support you needed. Your recommendation means a lot to us. "
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Taylor Bisson

December 17, 2024

5  out of  5
rating by Taylor Bisson
"I can't say enough good things about my experience with Jenn. Setting up my family's insurance was seamless and super quick! She took the time to explain all the coverage options and helped us find the perfect plan that fit our budget without skimping on protection. Jenn is so personable and enjoyable to speak with!"
We responded:
"Thank you, Taylor, for your wonderful feedback about Jenn. We're thrilled to hear that she made setting up your family's insurance a seamless experience. Your satisfaction is our priority, and we're glad Jenn could assist you so effectively. We appreciate your kind words!"
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Joseph Cochran

November 14, 2024

5  out of  5
rating by Joseph Cochran
"Diego gave my fiancé and I financial information that genuinely helped us stay stable in a tight time with our money. Super glad he’s apart of the team!"
We responded:
"Thank you, Joseph! We're thrilled to hear that Diego was able to provide valuable financial guidance for you and your fiancé."
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Jessica Jarvis

October 16, 2024

5  out of  5
rating by Jessica Jarvis
"Barb is simply the best! She always has a smile on her face and her service is top notch. Barb makes my day and Rich has a wonderful team!"
We responded:
"Barb and the rest of the Team are indeed a blessing to me and our valued customers. Thank you for recognizing their exceptional skills and commitment."
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Kim Yates

October 15, 2024

5  out of  5
rating by Kim Yates
"Barb is so awesome ! She adds a new level of service that most insurance companies don’t do !!"
We responded:
"Thank you, Kim! We're thrilled to hear that Barb has made such a positive impact on your experience. Providing exceptional service is our top priority, and it's wonderful to see it reflected in your feedback. We appreciate your kind words!"
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Andrea Kindley

October 15, 2024

5  out of  5
rating by Andrea Kindley
"Outstanding service and excellent communication from the whole team. Barbara Paino has been amazing to work with."
We responded:
"Thank you, Andrea, for your kind words! We're thrilled to hear about your positive experience with our team, especially Barbara. Your feedback is greatly appreciated and motivates us to continue providing outstanding service."
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Heather McManus

September 24, 2024

5  out of  5
rating by Heather McManus
"*******UPDATED REVIEW************* I wrote the review below several years ago. As I was reading it I realized State Farm, especially everyone at Rich Lyons office, has been by my side through everything I've gone through in life. Since I wrote that last review life has changed a lot. No matter what's going on in my busy world, all I have to do is pick up the phone and I know that Ginger or Jenn will be on the other end ready to help. I can't imagine using another Insurance Company! I can't begin to express how happy we are with everyone here and the services they provide. I've had State Farm for years, home and auto and have had no complaints. Actually, the ladies in the office know that I have a lot on my plate (I take care of of mother who has Alzheimer's. Since I'm still learning to balance my home and hers, I have a time getting my own stuff done) and will even send a reminder that my insurance is coming due. For some people, that may seem insignificant, but not to me. Little things mean a lot. Two days ago, I hit a deer. A big one. I was scared out my mind and had no idea what to do next. They have walked me through every step and have gone above and beyond to make sure I'm taken care of. This is the best place you could turn to for your insurance needs. I can't say enough about how absolutely amazing and truly caring they are. ****UPDATE**********"
We responded:
"Thank you for highlighting the Rich Lyon State Farm with a 5-star review. We take pride in delivering exceptional service to all our customers whether it be for their Home Insurance, Auto Insurance, Life Insurance or Disability Insurance needs. It is truly a privilege and a pleasure to work with you."
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Melinda Ferreira

September 19, 2024

5  out of  5
rating by Melinda Ferreira
"We have been at State Farm in Denver Rich Lyon office for a long time! And been meaning to leave a review. Everyone I have ever spoke to at this office has been so kind, helpful and I feel goes out their way to help us in anyway and solve the problems. Sometime I forget things and they remind us! I really appreciate you guys for everything you guys have done and do for us!"
We responded:
"Thank you, Melinda! We're thrilled to hear about your positive experiences with our team. Your kind words and appreciation mean a lot to us. We're always here to help and support you. Thank you for being a valued part of our State Farm family!"
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Amanda Perkins

August 30, 2024

5  out of  5
rating by Amanda Perkins
"I love my State Farm family here. They are always so happy to help no matter what I call in for no matter the time they are always so great and I am very happy!"
We responded:
"Thank you for your kind words! We're thrilled to hear that you're happy with our service. Your satisfaction is our top priority, and we're always here to help. We appreciate your trust and look forward to continuing to serve you."
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Amanda Goodson

August 22, 2024

5  out of  5
rating by Amanda Goodson
"I have used this office for years now and absolutely love it. The people are all wonderful. Ginger is so nice and Paige is very nice as well. Any of them will answer any questions you have, they will explain things to you if you don’t understand, service is exceptional and they offer a lot. Very nice place to do business with. :) Highly recommend them for all of your auto, rental, life, etc policies!!"
We responded:
"Thank you, Amanda! We appreciate your kind words about our team. We strive to provide exceptional service and are glad to hear you had a positive experience. Thank you for recommending us!"
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Danielle Taffi

August 9, 2024

5  out of  5
rating by Danielle Taffi
"Love State Farm! They really remember each customer and are dedicated to ensuring they give great deals! Ginger and Jenn are very helpful and easy to reach! Highly recommend this company!"
We responded:
"Thank you, Danielle, for your kind words! We're thrilled to hear that Ginger and Jenn have been helpful and that you're pleased with our service. Your recommendation means a lot to us. We look forward to continuing to serve you!"
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Heidi B (Truckerbabe)

August 8, 2024

1  out of  5
rating by Heidi B (Truckerbabe)
"I will never do business with this company again , they ripped my full coverage from me on a 70k dollar vehicle and I was never informed of it now I got into one wreck and totaled my vehicle and I'm just now finding out I didn't have full coverage and they will do nothing about it. I've spoken to different reps in this specific office multiple times about my coverage and insurance and not one single one informed me state farm ripped coverage from me"
We responded:
"The company sends out written notifications when coverage is changed. In our office we do strive to verbally alert customers as well. Perhaps give me a call directly since I do not recognize your initials, and I will be happy to review."
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Teri Karr

July 24, 2024

5  out of  5
rating by Teri Karr
"Great rates and great customer service. Friendly, knowledgeable and efficient."
We responded:
"Thank you Teri. We certainly love saving people money, but so much more, we strive very hard to provide exceptional service as well. Your 5-star review of my Team's performance is very much appreciated!"
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Stephanie Savage

June 30, 2024

5  out of  5
rating by Stephanie Savage
"This office has been very helpful and responsive the whole time we’ve been a customer. I’d highly recommend them (and State Farm in general, actually)."
We responded:
"Thank you, Stephanie. Helpful and responsive are great ways to describe the Team here. We appreciate your kind words and are grateful for the trust you have in our office and in State Farm."